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Privacy policy

Last Updated: December 1, 2022

Findigs promise

Our mission of bettering the lives of millions of renters can only be achieved by winning the unwavering trust of our users. In today's environment that starts here. Too many companies claim to "care about protecting your information" only to give themselves free rein with legal jargon in an unreadable Privacy Policy.

This Privacy Policy describes how we treat your personal information. Please read it carefully before using the service. We designed it to be readable, and we want you to have every bit of confidence that we genuinely do care.

If you have any questions whatsoever, please contact us at: support@findigs.com or writing to:

Findigs, Inc.
636 Broadway
Suite 1020
New York, NY 10012.

Your information privacy is important to us. We provide this Privacy policy to explain how we collect, use, protect, and disclose information and data when you use the Findigs, Inc. website ("Site"), any Findigs application programming interfaces, other services offered by Findigs, and any other time you interact with Findigs ("Services").

This Privacy Policy also explains your choices for managing your information preferences, including opting out of certain uses of your Personal Information (defined below). This Privacy Policy applies to all users of the Site and Services. The Site and Services are provided by Findigs ("Company" "we" "our" "us").

By using the site or service, you are consenting to this privacy policy. Please read it carefully.

Personal information we collect

We collect the following categories and types of "personal information":

  • Contact information: your first and last name, mailing address, email address, and phone number;
  • Other identifying information: state identification number, driver's license number, social security number, IP address, past addresses, passwords and other security information for authentication and access;
  • Financial information: credit card, debit card and bank account information;
  • Demographic information: gender, date of birth, age, criminal history, employment information and income information;
  • Geolocation data;
  • Internet or other electronic activity: browser type and version, OS type and version, device type, your browsing and click history, including information about how you navigate within our site and services and which elements of our site and services you use the most;
  • Internet or other electronic activity: browser type and version, OS type and version, device type, your browsing and click history, including information about how you navigate within our site and services and which elements of our site and services you use the most;
  • Commercial information: purchase history or rentals viewed on our site, your credit report;
  • Employment information: current employment information, employment history, and education history; and
  • Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.
  • Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.

How we use personal information

We use cookies and/or web beacons on our site to track your interaction with and improve the service. For many internet browsers, cookies are automatically accepted, but you can change your browser's settings should you not want information to be collected through the use of cookies.

Information you choose to provide

We use your personal information for the following categories of use:

  • Transactional purposes: We use your contact information, financial information, employment information, demographic information, and commercial information to:
    • Receive, process, and confirm your registration and application, assess tenant worthiness, and generate quotes and pre-qualifications;
    • Communicate with you about your registration and applications; and
    • Process any registration, quote, qualification, payment or other request you make to our services.
  • Analytical purposes: We use your other identifying information, internet activity and browsing history, commercial information, demographic information, employment information, and geolocation data to analyze preferences, trends and statistics, as well as to create inferences about you. This includes creating a report to assess an applicant's tenant worthiness.
  • Marketing and promotional purposes: We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:
    • Inform you of our new products, services and offers;
    • Provide you with targeted advertising;
    • Run contests, promotions and sweepstakes; and
    • Provide you with other information from and about our company, including personalized marketing communications.
  • Maintenance and improvement of the site and services: We use your contact information, commercial information, and internet activity and browsing history to:
    • Provide you with the site and services, including to send you alerts about your account;
    • Handle your customer services requests; and
    • Help us diagnose technical and service problems and administer our stores, the site, and the services.
  • Review and content creation purposes: We use your contact information, commercial information, and audio and visual information to enable reviews of our products and to display content that you have created and allowed us to display on our site and services and on social media.
  • Security and fraud prevention: We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect the site and services, our company, and others and to prevent fraud, theft and misconduct.

Sources of personal information

We collect Personal information from the following sources:

  • We collect information directly from you. We collect contact information, other identifying information, and demographic information directly from you. We also collect financial and employment information from you.
  • We collect information about you from third parties. We collect your personal information from third parties, such as credit reporting agencies and background check agencies. We collect your contact information from third parties for emergency contact purposes. We purchase from and trade contact information, demographic information, commercial information, and internet and electronic activity with data co-ops and other third party data aggregators.
  • We collect information from you passively. We collect internet or other electronic activity passively using tools like browser cookies. This activity is further described in the cookies and advertising and online tracking sections below.

Categories of third parties we share personal information with

Landlords, property managers, and other applicants

When you place an application for a rental property or otherwise choose to share your personal information on our sites with a landlord, property manager, applicant, or co-applicant. A landlord or property manager may see the personal information you provide in an application. You may also share personal information, such as contact information and demographic information, with another applicant or co-applicant through our sites or services.

Service provider

From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours ("Service Providers"). For example, we may contract with service providers to provide certain services, such as hosting and maintenance, data storage and management, and marketing and promotions. We only provide our service providers with the information necessary for them to perform these services on our behalf. Each service provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your personal information from unauthorized access, use, or disclosure. service providers are prohibited from using personal information other than as specified by us.

Our affiliates

We may share personal information with businesses controlling, controlled by, or under common control with our company.

Corporate transactions

If our Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information in connection with such transaction. You will have the opportunity to opt out of any such transfer if, in our discretion, it will result in the handling of your Personal Information in a way that differs materially from this Privacy Policy.

Compliance with laws and law enforcement

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose personal information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

Cookies

We use cookies (a small text file placed on your computer to identify your computer and web browser) and may use anonymous identifiers (a random string of characters that is used for the same purposes as a cookie). We use cookies and other similar technologies to analyze use of and improve the site and services and as described in the advertising and online tracking section of this privacy policy. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the site or services may not work if you delete or disable cookies. Some of our service providers (defined below) may use their own cookies, anonymous identifiers, or other tracking technology in connection with the services they perform on our behalf.

We use Google Analytics on the site and services to analyze how users use the site and services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Advertising and online tracking

We may allow third-party companies to serve ads and collect certain information when you visit the site and services. These companies may use certain information (e.g. click stream information, web browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the site and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie to collect this information. Our systems do not recognize browser "Do Not Track" signals, but several of our service providers who utilize these cookies on our site enable you to opt out of targeted advertising practices. To learn more about these advertising practices or to opt out of this type of advertising, you can visit www.networkadvertising.org or www.aboutads.info/choices/. We also provide you with additional tools to opt out of marketing from us. You can learn about this in the "Managing your information preferences" section of this Privacy policy.

Managing your information preferences

You can review, correct, update, or change your personal information or opt out of receiving certain e-mails by changing the relevant settings in your account or by e-mailing us at support@findigs.com.

You can also opt out of receiving marketing e-mails from us by following the link provided at the bottom of all marketing e-mails you receive from us. You are able to opt out of receiving marketing e-mails from us, however, you cannot opt out of receiving all e-mails from us, such as e-mails about the status of your account. If you have questions or concerns regarding this Privacy Policy, please e-mail us at that same address.

Be careful when you share information with others

Please remember that when you share information in any communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.

Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the site or services, we cannot and do not guarantee the security of any information you transmit on or through the site or services, and you do so at your own risk.

Links

Our Site and Services may contain links to other websites or allow others to send you such links. A link to a third party's website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

Children's privacy

The site and services are intended for users who are 13 years old or older. We do not knowingly collect personal information directly from children under the age of 13. If we become aware that we have inadvertently received Personal Information directly from a child under the age of 13, we will delete such information from our records. California users under the age of 18 may request the removal of their content or information publicly posted on the site or services by e-mailing us at support@findigs.com. Please note that most of the user content that appears on our site or services is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.

Processing in the United States

Please be aware that your personal information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the site or services, you are agreeing to the collection, use, transfer, and disclosure of your personal information and communications will be governed by the applicable laws in the United States.

Notice to California residents / Your California Privacy Rights

To opt out of sharing your personal information with third parties for their direct marketing purposes, please e-mail us at support@findigs.com and clearly state your request, including your name, mailing address, e-mail address and phone number.

Privacy policy changes

We may change this privacy policy from time to time. If we decide to change this privacy policy, we will inform you by posting the revised privacy policy on the site. Those changes will go into effect on the "Revised" date shown in the revised privacy policy. By continuing to use the site or services, you are consenting to the revised privacy policy.

Contact us

If you have any questions or concerns, you may contact us at support@findigs.com.

Please print a copy of this privacy policy for you records and please check the site frequently for any changes.