No. Applicants are encouraged to securely link their bank or payroll, but manual document upload is available as an alternative for any applicant who is unable or unwilling to link securely to a financial institution. Our native-built document analysis engine empowers screening specialists to confidently verify income in these cases.

We've built document validation into the Findigs experience to help applicants upload the correct documents, the first time around.

We automatically validate document type, while checking each upload against your requirements. For example, if an applicant accidentally shared a bank statement when you require a paystub, they'll be prompted to re-upload a paystub.

Using DecisionAssist means never needing to worry about chasing down documents—Findigs specialists will handle every step necessary to ensure all requirements are fulfilled. After multiple re-upload prompts, if an applicant does not have the correct document available, they'll be prompted to justify the missing document. That information gets delivered back to our team, and next steps are considered on a case-by-case basis.

Document upload requirements are fully customizable. Your team can specify the timeframe that a set of documents must cover to validate income—we'll configure your settings accordingly and prompt applicants meet these exact requirements.

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