Renter experience
Greet residents with a standout experience
Resident satisfaction starts with a smooth application. Welcome renters with support from apply to approve and beyond.
Resident satisfaction starts with a smooth application. Welcome renters with support from apply to approve and beyond.
Meet renters right where they are: more than half of Findigs applicants apply directly from their smartphones.
In addition to keeping requirements transparent, renters stay informed with full group status updates, responsive document uploads, and dynamic alerts.
Applicants can access apps in progress, status updates, FAQs, and resources anytime from their dashboard. If there’s ever a bump in the road, our team’s ready to offer quick assistance.
It’s not just about standard rules: broad income inclusivity, fast support animal verification, and accessible UX are just a few ways we design for every renter.
We host the application: a helpful handoff from the listing link gets users oriented.
From proof of income, to puppy vaccines, our team is there to confirm it’s all done.
Speed in underwriting is speed for renters—we’re pros at delivering both.
From how to build credit safely, to moving day tips, renters can find guidance for every step in the process.
Once an approval is sent, the renter dashboard helps soon-to-be-residents check the basics off their list.
A helpful security deposit replacement is available directly within Findigs.
When a property manager partners with us, applications for their properties will be hosted in Findigs. Our platform streamlines every step of the application and review process for both renters and property managers, with DecisionAssist providing clear decision guidance for every application. The ultimate decision on who moves in remains up to the property manager.
We also make it easy for renters to submit one complete application with a transparent view of what it takes to get approved. Findigs empowers property managers to make fast, standardized decisions at maximum efficiency, while filtering out fraud effectively, and helping new residents move in smoothly.
No! All verification steps—including pet screening—happen directly within the Findigs user flow. While we use third-party partners such as Stripe to help users securely verify income and ID information, each step is integrated seamlessly into the experience.
Findigs uses bank-level security standards to protect users. Personal information, including data sent to third-party verification partners like Stripe, is fully encrypted.
Findigs agents are available to assist applicants from 9am to 1:30am EST. They can also access the Help Center anytime to find fast answers. In some cases, automated chat assistance may also help to resolve applicant questions.
Leave every bit of applicant communication to the Findigs team. We’ll take care of every email notification: from sending invites to co-applicants and guarantors, to the final decision notification, and everything in between.
Each application has its own unique chat accessible to property managers, so our screening specialists can communicate with applicants and receive document uploads directly. When applicants receive a chat in Findigs, an SMS message will alert them that a new message is available to view in their renter dashboard.
The renter dashboard is a home base for renters: this is where all applications—active, past, and in-progress—live. Renters can find application details, view unit information and approval requirements, and complete actions like adding new pets or co-applicants.
To access the dashboard, applicants can sign into their Findigs account, or route directly into their account via any "apply" link hosted by Findigs on your behalf.
